A Fábrica dos Chapéus - Online Shopping

How to order Online?

Ordering Online:

Search in our virtual shop the models of different styles, colours and materials. After you found the hats you like just follow this simple steps to order it:

Add the item to your shopping basket:

Make sure the size, colour and quantity are correct.

“Continue Shopping” or “Proceed to Checkout”:

If you which to buy any other articles please press the button “Continue Shopping”, if you don’t which to add any more items please press “Proceed to Checkout”.

Payment Options:

You can know choose between pay your order by bank transfer or by Paypal/Credit Card (Mastercard/Visa/American Express)

Deliver and Invoice Data:

Please fill in the shipment data and the invoice data.

Order Confirmation:

After you made your order you will receive an email with your order confirmation.

Deliver Timetable:

After receiving the payment all orders are prepared and shipped in 24h (except weekends and holydays). After that the Europe shipments take in average time of deliver is 3 to 5 working days. Please check the table below:

Destiny Maximum time of deliver
Continental Portugal 1 to 2 working days
Azores and Madeira 3 to 5 working days
Continental Spain 2 to 3 working days
Spanish Islands 3 to 5 working days
Rest of Europe 5 to 7 working days
Rest of the World 7 to 12 working days

NOTE: As soon as the order leaves our premises you will receive an email with the tracking number, so you can follow the shipment online.

Cost of Shipment:

The cost of the shipment depends of the weight and volume of your order. The exact amount is mentioned of your shopping basket. Please check the table below:

Nº of Hats Portugal Europe Rest of the World
1 4,00 € 9,50 € 12,00 €
2 5,00 € 12,50 € 16,00 €
3 or 4 6,50 € 18,50 € 25,00 €
5 or more 6,50 € 21,50 € 50,00 €

Return Policy:

We want you to be completely satisfied with every purchase you made in our virtual shop. If want you can change your hat for any other of your preference.
To return it you should send us the hat back in the 14 days after you receive it. It should be in same condition you receive it. After we receive the hat you will send you the hat you choose to return.
Rua da Rosa n.º 118. Bairro Alto.
1200-383 Lisboa

You should send it to our address: Rua da Rosa n.º 118. Bairro Alto. 1200-383 Lisboa Portugal.
The shipping costs of the returning are paid by the customer.

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